Yaak app (Students)
How can I reach Yaak?
The best way to reach us is via email at support@yaak.ai , a link is also directly available via the "Settings" in the Yaak app. We are always open to your feedback and suggestions!
How do I get access to the app?
Your driving school will contact you about this and create your account for you. When your account has been created, you will receive an email asking you to set a password for your Yaak account. Plea…
Where can I download the app?
Search for "Yaak" in the App Store (iOS) or Play Store (Android). Download and log in with the registered email and password. You should have received an email from us when your driving school create…
Do I have to use the app if my driving school has created an account?
You must have registered at least once so that your driving instructor can record drives with you. This is necessary so that we can ensure that you are aware of our Terms of Use and privacy guideline…
How can I watch videos of my driving mistakes?
You can only watch videos if they were shared by your driving instructor. You will automatically receive a notification in your app if this has happened.
Why do I only see videos of mistakes on some drives that were shared with me?
If your driving instructor has shared a video of a drive with you, then we will only show these errors in the route map by default. You can remove the filter by going to the settings at the top right…
What can I do if I have forgotten my password?
No problem. In the login screen of the Yaak app, you can enter the email address your Yaak account was created with under "Forgot password". We will then send you an email to create a new password. P…
What information of mine is processed or stored by you?
Data protection is important to us! In the invitation email to create your password and the first time you log in to our app, we have linked our privacy policy. This can be accessed at any time at ht…
